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Tag: customer service

Is Your Business Customer Focused?

March 21, 2018

Customer focus is very important today. With multi-billion-dollar conglomerates taking over most trades, competition for sales is more difficult. But remain customer focused and ensure your customer’s satisfaction is the basis of your marketing and you will see sales grow. Many smaller businesses often do not have a marketing professional on their team, giving that…
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Target Your Marketing To Customers’ Needs

March 21, 2018

Part 1 of this article is here. The value of targeting your marketing to the customer and their needs is easily seen when sales go up, directly because of a particular marketing improvement, activity or campaign that focused on the customer need. A customer need can be very simple. Sometimes it’s just receiving professional courtesy while…
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